Effective Date: May 10, 2026
These Terms of Service (“Terms”) govern your use of the website operated by Junk Removal Authority (“Company,” “we,” “our,” or “us”). By accessing or using this website, you agree to these Terms. If you do not agree, do not use the website.
1. Website Use
You agree to use this website only for lawful purposes and in accordance with these Terms. You may not violate applicable laws or regulations, attempt unauthorized access to systems or networks, interfere with website operation or security, use automated scraping or extraction tools without authorization, upload malicious code or harmful materials, impersonate another person or entity, or use the website in a manner that could damage the website or impair functionality.
We reserve the right to restrict or terminate access at our discretion.
2. No Guarantee of Results
Information provided on this website is for general informational purposes only. We do not guarantee availability, pricing, scheduling, estimates, service outcomes, website uptime, or uninterrupted operation. Any estimates, quotes, or timelines are subject to change. Service availability may vary by location and circumstances.
3. Intellectual Property
All website content, including text, graphics, logos, branding, images, videos, software, designs, layouts, and other materials are owned by or licensed to the Company and protected by intellectual property laws. You may not reproduce, distribute, modify, display, transmit, publish, create derivative works from, or exploit website content without prior written permission.
4. User Submissions
By submitting information, content, reviews, photos, videos, or communications to us, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, display, and distribute such materials in connection with our business operations and marketing. You represent that you have the rights necessary to submit such content. We reserve the right to remove submissions at our discretion.
5. Third-Party Services
The website may contain links or integrations with third-party websites, services, tools, or platforms. We are not responsible for third-party content, availability, accuracy, security, or practices. Use of third-party services is at your own risk.
6. Disclaimers
THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, AND SECURITY. WE DO NOT WARRANT THAT THE WEBSITE WILL OPERATE WITHOUT INTERRUPTION, ERRORS WILL BE CORRECTED, OR THE WEBSITE WILL BE FREE OF VIRUSES OR HARMFUL COMPONENTS.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OWNERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AGENTS, SERVICE PROVIDERS, AND LICENSORS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING FROM OR RELATED TO THE WEBSITE OR SERVICES SHALL NOT EXCEED THE AMOUNT PAID TO US, IF ANY, FOR THE APPLICABLE SERVICES GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO PORTIONS OF THIS SECTION MAY NOT APPLY.
8. Indemnification
You agree to defend, indemnify, and hold harmless the Company and its affiliates, employees, contractors, service providers, licensors, and agents from claims, damages, liabilities, losses, costs, and expenses arising from your use of the website, violation of these Terms, violation of applicable law, or content or information submitted by you.
9. SMS and Text Message Communications
By providing your mobile phone number and opting in — either by checking the opt-in box on a website form or by providing written or verbal consent during service intake — you consent to receive text messages (SMS) from Junk Removal Authority.
Checking the opt-in box or providing consent is voluntary and is not required to receive service or obtain a quote.
Types of Messages
Messages may include service confirmations, appointment reminders, scheduling updates, quote clarifications, operational notifications, and where separately consented to, promotional or marketing communications.
Message Frequency
Message frequency varies based on your service inquiry, appointment status, or account activity.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Opt-Out
Reply STOP at any time to unsubscribe. You will receive one confirmation message, and no further messages will be sent.
Help
Reply HELP for assistance, or contact us directly at the information listed in Section 14.
Consent Is Not a Condition of Purchase
Your consent to receive text messages is never required as a condition of purchasing or receiving our services.
Mobile Number Sharing
We do not share your mobile phone number with third parties for their own marketing or promotional purposes.
10. Governing Law
These Terms shall be governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.
11. Dispute Resolution
Disputes arising from these Terms or use of the website shall be resolved exclusively in the courts of the State of North Carolina, within Wake County, North Carolina. For clients who have executed a Master Service Agreement with Junk Removal Authority, the dispute resolution terms of that Agreement shall govern and control.
12. Severability
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes become effective upon posting unless otherwise indicated. Continued use of the website constitutes acceptance of updated Terms.
14. Contact Information
Junk Removal Authority
950 Windy Rd, Suite 200, Apex, NC 27502
(919) 617-1975
lee@junkra.com