Effective date: October 8, 2026
Junk Removal Authority (“JRA”) sends text messages from Junk Removal Authority, LLC, 950 Windy Rd, Suite 200, Apex, NC 27502. JRA has two text programs. Each one is optional and each one only texts people who agreed to it.
1. JRA Client Care texts (for JRA clients)
Who gets them: owners and staff of businesses that are JRA clients, at a mobile number they agreed to receive texts at.
What they are: questions from your JRA account team, requests for information or files we need to deliver your services (for example photos, business hours, or access we need you to give us to an account), onboarding and project updates, reminders about something we asked for, and replies to texts you send us. Some of these texts are written and sent by JRA’s AI assistant on behalf of your account rep, and a person on the JRA account team reviews the first text of each new request before it goes out. These texts are about your account. They are not advertising. We will never ask you to text us a password or payment card details.
How you agree: (a) by checking the text box on our client sign up page at onboarding.junkra.com/text-updates or on your JRA client portal page; or (b) by telling your JRA account rep that we may text you, on a call or in person. When you agree with your rep, your rep records the date, time and wording. Either way, we send you one text confirming it, with a link to these terms. Checking the box or saying yes is optional and is not a condition of purchasing any JRA service, and saying no does not change your JRA services.
How often: message frequency varies. It depends on what we are working on for you and how many texts you send us, and it is usually higher during onboarding.
2. Website inquiry texts (for people who contact JRA through this website)
If you check the text box on our contact or quote request form, we may text you replies to your request, follow up questions about it, and scheduling updates. Usually 1 to 5 texts per request.
For both programs
Cost: message and data rates may apply. JRA does not charge for texts.
How to stop: reply STOP to any text. You will get one text confirming you are unsubscribed, and no more texts from that number. Reply START to sign up again. Replies like END, CANCEL, QUIT or UNSUBSCRIBE also work, and so does telling us in your own words or telling your account rep.
Help: reply HELP, call (919) 617-1975, or email [email protected].
Your number and your consent: we do not sell, rent or share your mobile number or your text opt in with anyone for their marketing. Text messaging originator opt in data and consent are never shared with third parties or affiliates.
Carriers: wireless carriers are not liable for delayed or undelivered messages.
Privacy: see our Privacy Policy.